Legal

Privacy Policy

Effective date: July 1, 2026  ·  Last updated: July 18, 2026

PrimeView Media LLC ("PrimeView Media," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services. Please read this policy carefully. By using our site or services, you agree to the practices described here.

1. Who we are

PrimeView Media LLC is a creative and marketing company based in Martinsburg, West Virginia. We provide photography, videography, drone media, graphic design, website services, and marketing solutions to businesses primarily in West Virginia, Virginia, Maryland, and the greater Washington D.C. area.

Contact information:
PrimeView Media LLC
Martinsburg, WV
Email: [email protected]
Phone: 703-539-2305
Website: primeview-media.com

2. Information we collect

We may collect the following types of information:

Information you provide directly:

• Name, email address, and phone number when you fill out a contact or inquiry form
• Business name, project details, and other information you share when requesting a quote or scheduling a consultation
• Messages, feedback, or other content you send us directly

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

Information from third-party tools:

• If you schedule an appointment, we collect information through our scheduling and CRM platform (GoHighLevel)
• If you contact us via SMS or phone, we may retain records of those communications

3. How we use your information

We use the information we collect to:

• Respond to inquiries and provide the services you request
• Schedule consultations and manage client relationships
• Send you relevant information about our services, updates, or promotions (you may opt out at any time)
• Send transactional SMS messages related to appointments, follow-ups, or services you've requested
• Improve our website, services, and communications
• Comply with legal obligations

SMS communications: By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from PrimeView Media LLC. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

4. How we share your information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party tools we use to operate our business (GoHighLevel CRM, Google Workspace, scheduling tools, email platforms). These providers are contractually obligated to protect your data.
• Professional referrals: If you request a referral to another professional in our network (such as a realtor, lender, or contractor), we may share your name and contact information with that party — with your knowledge and consent.
• Legal requirements: If required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data retention

We retain your personal information for as long as necessary to provide our services, maintain our business records, and comply with legal obligations. If you would like us to delete your information, please contact us at [email protected] and we will respond within 30 days.

6. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our site.

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

8. Children's privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. Your rights

Depending on where you are located, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP

To exercise any of these rights, contact us at [email protected] or 703-539-2305.

10. Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact us

If you have questions or concerns about this Privacy Policy, please contact us:

PrimeView Media LLC
Email: [email protected]
Phone: 703-539-2305
Website: primeview-media.com